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General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office in Peru to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

Per Peruvian customs, only up to 4 units (combined) per shipment can enter into Peru. Products that are restricted by Peruvian Health Department are supplements, food supplements, vitamins that need a medical prescription, and cosmetics. For more information, please refer to Digemid (Ministry of Health).

For information about customs, import duties, etc., visit: National Customs Superintendency of Peru

Shipping

All iHerb orders are shipped out from our US warehouses to your country by Air Freight. 

The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

• UPS: For shipping related inquiries regarding UPS Express orders, please contact the UPS Express Customer Service at 511 264 0105.

• DHL Express: For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at 511 517 2500.

• FedEx: For shipping-related inquiries, please contact FedEx's call center at 511.680.6120

Contact Us

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