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Delivery/Shipping - Free delivery on orders over £35*

We provide free delivery on orders over £35 with Standard Delivery ‘Global Air’. Some carrier & product exclusions may apply. We also offer alternative carriers - DHL Express and FedEx.

* Standard Delivery - Global Air - £3.99 shipping for orders below £35

VAT & Customs Duties

All orders imported to the UK from overseas are subject to VAT which iHerb includes in our pricing. This is paid directly to HMRC.

iHerb intends to cover all VAT and duties for customer orders to the UK. Very occasionally customs fees may unintentionally be applied. If this happens please contact customer service.

Order limit/value caps may be in place for some couriers to support VAT and duties clearance.

Timing

We endeavour to deliver to you as fast as possible. Our products are air-freighted directly to you from our temperature controlled, GMP/IOSS certified warehouses in the USA. Timelines are estimated at checkout.

On occasion, some orders may be subject to longer transit times due to air freight delays, customs clearance, or any other unforeseen complications outside of iHerb's control.

Courier Information

• Global Air:​ All duties, taxes and import fees are pre-collected at checkout to expedite customs clearance; no further customer payments are required upon delivery.
  • ​Please note: When selecting Global Air, iHerb automatically chooses the quickest, most cost-effective delivery courier available. (Delivery couriers available with this service: Royal Mail, Evri, or Amazon Shipping)
  • ​Royal Mail: For delivery-related inquiries, please contact Royal Mail Customer Service via their Contact Us page.
  • ​Evri: For delivery-related inquiries, please contact Evri Customer Service via their Contact Us page.
• DHL Express: ​All duties, taxes and import fees are pre-collected at checkout to expedite the customs clearance process; no further customer payments are required upon delivery.
  • ​For delivery-related inquiries, please contact DHL Express Customer Service at +44 (0)844 248 0844.
• FedEx:​ For delivery-related inquiries, please contact FedEx Call Centre at 03456 07 08 09.

Restrictions

At iHerb, we respect the rules and regulations of each government and do our best to block prohibited products from our site. However, the regulations can change frequently, and therefore we strongly recommend customers conduct due diligence to ensure the products that you are importing are permitted in your country. See also iHerb’s Terms of Use.

Contact Us

Click here to get connected with iHerb's customer service.