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Careers with iHerb

Come Grow With Us!

Mission Statement: Providing the best overall value for natural products through "e-simplicity."


About iHerb Inc.

iHerb Inc.​ is a leading online retailer of nutritional supplement and wellness products (vitamins, minerals, herbs, botanicals, bath and beauty, pet care, sports nutrition and children's health).​ Via its e-Commerce website, iHerb.​com delivers 35,000 products from over 1,500 brands direct to the customer in more than 180 countries.​ iHerb carries trusted brands customers love around the world.​


iHerb's growth has been recognized by Internet Retailer as a top 500 e-Commerce provider in North America and recently as a top 300 mobile commerce business in the world.​ In 2013 Google bestowed iHerb with its Google Trusted Store designation having shipped over 1,000,000 orders to customers in the US market with a 98%​ on-time shipping and a 99.​9%​ issue free orders.​


iHerb continues to differentiate itself by thinking above and beyond as an e-Commerce industry leader. From written quality assurances from top brands to employing eco-friendly initiatives—such as using carbon neutral shipments from UPS, and shipping materials developed from recycled newspaper purchased from charitable groups— iHerb leverages its commitment to the environment. While certification is not a requirement for distribution centers, iHerb secured its Good Manufacturing Practices certification for its largest distribution center by the internationally recognized public health and safety organization NSF International.


iHerb is committed to improving the health of its customers each and every day and differentiates the company with a very long history of charitable giving.  iHerb focuses its charitable efforts by changing and making a difference in the lives of children. Specifically, iHerb's charitable contributions have built schools, provided aid to orphanages and helped in famine and earthquake relief efforts.


In addition to competitive wages, iHerb provides employees with a comprehensive benefit package that includes insurance and retirement benefits.


At this time, iHerb does not offer any employer-sponsored work authorization.
All offers of employment are contingent upon the successful completion of a pre-employment drug and background screen.
iHerb Inc.​ participates in E-Verify.​ iHerb Inc.​ is an equal opportunity employer.

Insurance Benefits

iHerb employees enjoy insurance coverage that addresses key benefit areas:

  1. Health (we offer two HMO's and a POS)
  2. Dental (HMO & PPO)
  3. Vision
  4. Company paid Term Life Insurance policy ($50,000) with AD&D as a rider
  5. Voluntary Life (for employee, spouse and children)
  6. Accidental Death & Dismemberment (AD&D) rider on all Voluntary Life products
  7. Short and Long-Term Disability
  8. Flexible Spending Account (for covered dependent care and medical expenses)
  9. Colonial Supplemental Benefits

Presently iHerb pays 75% of the health, dental & vision insurance benefit cost for both the individual and their immediate family.  Employees become eligible for insurance benefits on the first of the month following their hire date. Insurance benefits and the amount of their coverage vary by location.


Retirement Benefits

iHerb offers two benefits to aid in supporting the retirement needs of its employees.

  1. Safe Harbor 401(k): Employees are eligible to participate first of the month following their hire date. iHerb matches 100% of the first 4% of the employee's contribution. All matching contributions are immediately 100% vested.
  2. Profit Sharing Plan: All employees are eligible for profit sharing after one-year of service with iHerb and vesting occurs over a six-year period. The profit sharing plan contributions are made at the discretion of the company.

Perks

To accommodate the needs of employees in our different locations, iHerb perks vary by location.  For example our California locations offer discounted tickets to Disneyland.  Other locations offer ride-share benefits for commuters and discounts at Weight Watchers.  Many locations offer discounts on movie tickets, car rentals and even services like mobile phone service discounts.


Regardless of your specific location, iHerb offers all employees the opportunity to save up to 25% on all purchases at iHerb.com. If you enjoy a healthy lifestyle, you should consider iHerb. iHerb offers a unique combination of workplace experiences, wages, benefits, and perks to keep you and your family happy and healthy.


Current Job Opening(s):


Customer Service Representative (Bilingual in English & one of the following languages: Chinese, Japanese or Korean) - Arcadia, CA

Job Summary:

A Customer Service Representative for iHerb provides unparalleled assistance to our customers by responding to inquiries, concerns and/or requests about products and services we offer. Our customer base allows us to have a strong presence internationally that iHerb's representatives are respectively replying to in either English or our customer’s native language. An outstanding Bilingual CSR will always consider the customer first and make sure that all options for the customer are considered to offer the best service possible.


Link to apply: https://home2.eease.adp.com/recruit/?id=12622492


iOS Developer (Contract to Hire) - Irvine, CA

iOS/Android Job Expectations:

  • Play a role in the design and development of iHerb.com’s iOS applications
  • Build best-in-class e-commerce applications on tablet and mobile devices
  • Investigate and resolve application issues, bottlenecks and inefficiencies
  • Work with other mobile teams across the company to utilize and establish best practices for mobile development
  • Provide technical mentorship to engineers on the team
  • Deliver high quality work on tight schedules
  • Deep understanding of Objective-C and the internals of iOS frameworks
  • Experience leading development of complex and highly responsive mobile applications that have been successfully delivered to customers
  • Extensive knowledge of iOS common software design patterns, including the ones needed to develop connected applications with high-performing UI
  • Ability to translate concept designs into user interfaces on mobile devices or mock ups
  • Understanding of system and application performance limits and characteristics
  • Strong sense of urgency, communication, analytical and problem solving skills
  • Committed to collaborating, mentoring and learning from others

Required Knowledge, Skills and Abilities:

  • Experience working with android
  • Published at least two or more iOS or Android apps in the app store
  • A deep Knowledge of Objective-C
  • Experience working IOS frameworks
  • Experience working with third party APIs
  • Knowledge of mobile architectures, trends, and emerging technologies such as push notification
  • Knowledge of SWIFT is a huge PLUS

Experience Requirements: 5+ years of professional software development experience.

At least 2 years of IOS development

Education Requirements:

Bachelor's degree or higher in Computer Science or related field – degree is required


Link to apply: https://home2.eease.adp.com/recruit/?id=12405612


Human Resource Generalist- Irvine, CA

iHerb.com is seeking a Senior Human Resources Generalist that will serve as the primary point of contact for HR related issues for the Irvine IT division.

Job Summary:
This position provides strategic and tactical employee relations consultation and resolution to managers and employees including coaching, counseling, performance management, employee development, retention and adherence to company policies and procedures directly related to management or general business operations. This position will also manage HR duties relating to new hire orientation, recruiting, benefits, wellness, employee safety, leave of absence questions, training, employee related suggestions, recognition programs and events.


Link to apply: https://home2.eease.adp.com/recruit/?id=13200702


Sr. Information Security Engineer - Irvine, CA

Job Summary:

The Sr. Information Security Engineer will be responsible for implementation and administration of information security policies, practices, procedures, and technologies in order to ensure the protection of networks, systems, applications, facilities and data.


As an information security expert within the organization, this role will help to ensure compliance with all security policies and standards, as well as with industry regulations and laws. This role will also be responsible for day-to-day security operations such as monitoring, analyzing, improving and troubleshooting security systems as well as performing risk assessments on security systems, evaluation of security controls, development and monitoring of policies and standards, analyzing results and providing recommendations for enhancement/improvement.


Link to apply: https://home2.eease.adp.com/recruit/?id=12192102


Sr. MS SQL DBA - Irvine, CA

Job Summary:

We are currently seeking a Sr. MS SQL Database Administrator who will take responsibility for the installation, configuration, upgrade, administration, monitoring and maintenance of all the databases in our well-established, and growing e-commerce company.


Link to apply: https://home2.eease.adp.com/recruit/?id=12392622


Software Developer - Middle Tier - Irvine, CA

Middle Tier Job Expectations:

  • Work with Agile software lifecycle methodologies
  • Develop middle tier services leveraging SOA principles and best practices
  • Deliver projects on time, with high quality, and with high performance
  • Take ownership of project deliverables and to work with the project team to ensure success no matter what obstacles are encountered
  • Design and implement major project initiatives in a timely manner without sacrificing quality
  • Presenting ideas for system improvements
  • Working closely with analysts, product managers, designers, technical writers and staff
  • Producing detailed specifications and writing the program codes
  • Testing the product in controlled, real situations before going live
  • Maintaining the systems once they are up and running

Knowledge, Skills and Abilities:
Required:

  • Strong knowledge of C# .NET and experience with Microsoft Visual Studio
  • Knowledge of SQL and experience with Microsoft SQL Server
  • Experience designing, building, and supporting applications with n-tier architecture.
  • A strong understanding of best practices within any .Net technology
  • Exposure to all aspects of the software development lifecycle
  • Familiar with 3-Tier Structure
  • Familiar with WCF / .Net Remoting
  • Familiar with Object Oriented Concepts / Inheritance / Interfaces / Static Classes
  • Familiar with Managed Memory Architecture / .NET Garbage Collector
  • Familiar with Windows Service Programing
  • Familiar with ADO.NET / Connection Pool / Data Reader
  • Familiar with Parallel Programming / Thread-safe coding
  • Familiar with Cache Management (optional)

Experience Requirements:

Generally requires a minimum of five (5) years of experience with the Microsoft .NET platform, including C#, ASP.NET, WCF, and ADO.Net.

Education Requirements:

Bachelor’s Degree in Computer Science or related field required.


Link to apply: https://home2.eease.adp.com/recruit/?id=12192112


Windows Mobile Developer (Contract to Hire) - Irvine, CA

Windows Developer Job Expectations:

  • Play a lead role in the design and development of iHerb.com Windows Mobile applications
  • Build best-in-class e-commerce applications on tablet and mobile devices
  • Investigate and resolve application issues, bottlenecks and inefficiencies
  • Work with other mobile teams across the company to utilize and establish best practices for mobile development
  • Provide technical mentorship to engineers on the team
  • Deliver high quality work on tight schedules
  • Experience leading development of complex and highly responsive mobile applications that have been successfully delivered to customers
  • Ability to translate concept designs into user interfaces on mobile devices/mock ups
  • Understanding of system and application performance limits and characteristics
  • Strong sense of urgency, communication, analytical and problem solving skills
  • Committed to collaborating, mentoring and learning from others

Required Knowledge, Skills and Abilities:

  • Windows Store app development and at least two or more apps in Windows Store published
  • Experience working with web services and experience working with third party APIs
  • Knowledge of mobile architectures, trends, and emerging technologies
  • Deep understanding of MVVM and related patterns
  • Experience Using the Model-View-ViewModel (MVVM) pattern in a Windows Store business app using C#, XAML, and Prism
  • Working familiarity with HTML,CSS, and java script development
  • Working familiarity with iOS or Android development and knowledge of SWIFT is a plus and push notifications

Experience Requirements:

5 plus years of professional software development experience and 1 year of Windows store business app experience

Education Requirements:

Bachelor's degree or higher in Computer Science or related field


Link to apply: https://home2.eease.adp.com/recruit/?id=12452772

iHerb® 는 등록상표입니다. Trusted Brands. Healthy Rewards. iHerb.com Trusted Brands. Healthy Rewards. 는 iHerb.Inc.의 상표 또는 등록상표입니다.


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